At Dymatize, we pride ourselves on putting our scientifically proven products to the test with elite athletes at world class training facilities. Dymatize is the sports nutrition supplement brand of choice for Chip Smith Performance Systems. A world-class training facility where the best athletes go to get better! Dymatize is committed to bringing you the most innovative and effective sports nutrition products available anywhere. Real Science is always the foundation of our product development. Our team of scientists, led by Dr. Rob Wildman, has over 50 years of experience developing revolutionary products based on Real Science. The Dymatize Science Team works with researchers and scientists from around the world to ensure our formulations deliver maximum results without compromising your safety. Dymatize produces a diverse array of sports nutrition products, but for many of our readers and customers, the company is synonymous with whey protein isolate. The company’s ISO 100 has had the “Isolate Protein of the Year” category on lockdown for four years running in the annual Bodybuilding.com Supplement Awards, which tells us you love it and love the results it provides. You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All refunds related to returns that are not a result of our error will have the original Shipping and Handling fee removed from the total refund amount. You will also be responsible for return shipping charges back to our facility. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).